OEM Relationships – Expectations, Reality, and How to Contract Better

Bridging the gap between what OEMs promise and what asset owners experience on the ground.

• What do asset owners forget to consider when setting expectations with OEMs at procurement, and what should they be asking for instead?
• Single integrated OEM versus best-of-breed: in which scenarios does hardware-software-service integration benefit the operator?
• How are fleet operators making the vendor-versus-in-house decision on operations and software ownership?